For customer service and support for Bloodlines products, please create a ticket. If you don't have a HUD or need a redelivery, inquiries should be directed in-world to LiquidDesigns Resident. IMs may be capped, so it's safer to drop LiquidDesigns a notecard.
The lead creators of the Bloodlines game are Mars Bracken and Lyle Maeterlinck. If you have an inquiry other than product support, send it to one of us.